MEMBER PAYMENT PORTAL📢 REMINDER: November 1 Assessment Payments UPDATE:
LOWA members who pay assessments semi-annually or quarterly should review their payment options in the new Vantaca member portal before the November 1, 2026, due date.
How to Pay:
Visit to view your balance and make a payment.
Select “Make Payment” for a one-time payment or “Auto Pay” to set up automatic ACH payments.
💳 Online Payment Fees:
Credit card: 3.35% processing fee
Bank card: 2.25% processing fee
ACH Bank Auto Pay: No processing fee
Prefer to avoid online processing fees? You can also mail a check, use your bank’s bill pay service, or pay by check in person at Member Services.
Other Ways to Pay:
You can avoid online processing fees by mailing a check, using your bank’s bill pay service, or paying by check in person at Member Services.
Make checks payable to Lake of the Woods Association, Inc., and mail them to:
Lake of the Woods Association, Inc.
P.O. Box 98577
Phoenix, AZ 85038-0577
For in-person payments, visit the Holcomb Building at 102 Lakeview Parkway, Locust Grove, VA 22508.
The existing $20 administrative processing surcharge per transaction for semi-annual and quarterly payment plans remains in effect for the current fiscal year.
ZEGO users:
Zego will no longer be available for LOWA assessment payments after October 31. Current Zego users will receive a separate notice and must establish new online payment arrangements through Vantaca.
VANTACA, our NEW Member Portal HAS ARRIVED! LOWA has transitioned to Vantaca, our new member management platform.
YOUR VANTACA INVITATION HAS ARRIVED TO YOUR INBOX!
The email inviting you to set up your new LOWA Vantaca Owner Portal was Monday, October 5.
🔎 LOOK FOR:
Subject: [#XN#####] Important Information – Your New Login for Lake of the Woods Association, Inc.
Sent from: Lake of the Woods Association, Inc. [email protected]
✅ This is a legitimate email from LOWA.
🚀 SET UP YOUR ACCOUNT TODAY!
The setup process is quick and simple. Follow the direction within the email and use the temporary password to activate your account. Activation is most successful if done on a desk top or laptop. Initial activation has not been as successful when tried on a cell phone. Once your account is activated, you’ll be able to set up online payment options, including auto-pay, and easily access your LOWA account information through the new member portal.
If you don’t see the email, check your spam, junk or promotions folders.
The new portal puts important account information and services right at your fingertips. You’ll be able to view your account balance, make payments online and manage your account 24/7 from your phone, tablet or computer.
Easier Assessment Payments
One of the biggest benefits of the new portal is making your LOWA assessment payments easier to manage. Vantaca provides convenient online payment and auto-pay options, giving you more flexibility in how you manage your assessments.
Your new portal will also provide access to:
- Account information and LOW Association documents
- Online payments and payment options
- …and more as we continue to build and expand the system to better serve our residents.
Your LOWA Account Number Is Changing
With the transition to our new software, your LOWA Association account number will also change. Your new account number will be provided with your Vantaca Owner Portal information.
What Do You Need to Do?
Check your email In Box and look for your email invitation. On October 5, you’ll receive an email with instructions and your new login credentials. Follow these easy instructions to set up your Vantaca account.
SmartWebs is staying! You will continue to use SmartWebs for ECC requests, violation tracking and maintenance requests.
Make Sure We Can Reach You:
If you have a new email address, please contact Member Services at 540-972-2237 or [email protected].
Your assessment amount is NOT changing — only the system is changing.
⚠️ Important for Members on Payment Plans
If you are currently on a payment plan, your new portal may show a $0.00 balance in October while we migrate your account history. This is normal, and your actual balance is not zero. The account-history migration is expected to take approximately 20–30 days.
Questions about the new portal, payments or your account? Contact [email protected].
LEARN HOW TO LOG-IN FROM OUR YOUTUBE TUTORIAL:
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